Stagecoach North East is one of the three major bus operators providing local and regional services in North East England alongside Arriva North East and Go North East.The company is a subsidiary of the Stagecoach Group, and is made up of two formerly municipal operations: Busways Travel Services and Cleveland Transit.. Here at Arriva we are one of the biggest transport companies in Europe. The first Class 142 train, 142005, was withdrawn from service on 12 August 2019,[88] with the remaining Class 142s withdrawn in November 2020 by Northern Trains. [13][14][15] It also voiced concerns about declining passenger numbers despite a 10% increase in timetabled services since the beginning of the franchise in 2016,[16] and an unplanned subsidy increase from £286 million to £404 million following the May 2018 timetable fallout. ", "A big chunk of Northern's timetable is back on Monday – but not for many Greater Manchester passengers", "Passenger Rail Service Complaints – 2018–19 Q1 Statistical Release", "Northern is a disaster. [56][57][58] The Transport Secretary, Chris Grayling, responded that "both Northern and Network Rail feel the additional paths cannot be accommodated without adversely affecting the reliability of other services on the network". [37] In an attempt to counter operational problems, Northern implemented an emergency timetable on 4 June 2018[38] – it stemmed some delays and cancellations but was still problematic compared with performance before the timetable change. Arriva Rail North inherited the rolling stock operated by Northern Rail, namely Class 142, 144, 150, 153, 155, 156 and 158 diesel multiple units and Class 319, 321, 322, 323 and 333 electric multiple units. Bramley, New Pudsey, Bradford Interchange. [52] To counter continuing poor performance and encourage improved punctuality, the window for which passengers could claim compensation for delayed services was reduced from 30 minutes to 15 minutes from 17 December 2018. Learn how and when to remove this template message, https://www.northern.olrholdings.co.uk/faqs/customers, "Northern Prospectus – Background and context", "Northern launches new £500m fleet of 101 trains", "Northern considering options for more new trains", "Most overcrowded services revealed as passenger numbers plummet", "Train performance this summer the worst for 20 years, figures show", "Complaints about complaints: train passengers fed up with how they're treated", "Further disruption on Northern Rail as union members begin 38th day of strike action", "EXCLUSIVE: New trains crisis: ORR demands co-operation to ensure progress of new fleets", "DfT examines future of Northern franchise", "Why Pacers Won't be leaving Greater Manchester in the new year after all – but Northern Rail might be soon", "Northern Rail could be renationalised, according to transport secretary Grant Shapps", "Northern Rail subsidies soared by £120m in a year as it faces being renationalised", "Northern could lose rail franchise, says Grant Shapps", "Northern rail crisis is a 'collective system inability', says Arriva UK Trains MD", "Arriva UK Trains MD Chris Burchell talks to RailBusinessUK about ongoing problems at northernassist, where performance has been hit by the late delivery of new trains, industrial disputes and the inability of the infrastructure to handle the timetable", "Rail firm Northern to be put into public ownership", Shortlist for Northern and TransPennine operators revealed, "Northern and TransPennine Express franchises awarded", "Arriva faces possible investigation over competition concerns", "Northern extends new penalty fares – but operator promises you CAN still buy tickets on the train", "The Railways (Penalty Fares) Regulations 2018 – Regulation 6", "Display Report | Office of Rail Regulation – National Rail Trends Portal", "Passenger fury at Northern Rail as train chaos hits Blackpool, Bolton and Manchester Airport on first day of new timetable", "Northern rail to commission independent report into train disruption", "Reality Check: Is a driver shortage messing up Northern trains? [62], The franchise made a £21 million profit in 2016–17 and an £11.7 million profit in 2017–18 – a figure which does not include the fallout from the May 2018 timetable chaos. [29] In April 2018, a penalty fare scheme under the Railways (Penalty Fares) Regulations 2018 commenced to encourage passengers to purchase a ticket before boarding trains. "[92], The RMT Union were unhappy about this change, as roles undertaken by guards would instead be undertaken by drivers (such as releasing the doors once the train has stopped at a station). Search all jobs Download the Arriva UK Bus App The depot has been adapted from a freight yard at Springs Branch railway sidings in Ince-in-Makerfield and has cost £46 million to convert.[106]. From this date onwards, the franchise is directly operated by the DfT under the brand name Northern Trains with an objective to "stabilise performance and restore reliability for passengers". Show depot: [51][clarification needed] The Mayor of Greater Manchester, Andy Burnham, also reported that the failing railways in the region were resulting in increased congestion on the roads and Metrolink system, as passengers were abandoning the rail service as it had become less reliable since May 2018. Some services are listed in more than one place. [21], On 29 January 2020, it was announced that the Northern franchise would end early on 1 March 2020 - marking the first time a franchise has been removed from a train operating company due to poor performance since Connex South Eastern in 2003. Although Northern had said they would be willing to guarantee that a second member of staff would be on board, the use of DCO could theoretically make it possible to run a train without a guard, and as a result, the union called industrial action over the change. For the current train operating company that started operating on 1 March 2020, see, Manchester (via Oxford Road and Piccadilly), The Castlefield Corridor was a heavily-used section of track in Manchester city centre from. Liverpool South Parkway, Warrington West, Warrington Central, Birchwood, Manchester Oxford Road, Levenshulme, Heaton Chapel, Stockport, Davenport and Woodsmoor. Or you can view our national YouTube and Instagram channels. [24][25] The franchise was awarded to Arriva in December 2015. Private bus service. Meadowhall, Chapeltown, Elsecar, Wombwell, Barnsley. Thanks to the marvels of modern technology, you can see where a particular vehicle has been recently, and which vehicles have operated a particular service. Facebook; Twitter Arriva Yorkshire. They expressed sentiments that despite the challenges encountered over the four years, much of the existing rolling stock had been modernised and the addition of new rolling stock, notably in six-coach formations on the busiest Arriva Rail North routes, provided a solid platform for the Northern franchise going forward. These notices could then be exchanged with the on-board conductor or with a member of railway staff at the destination station for a paid ticket. [65] The government and franchisee adopted a strategy of investing in new trains to attract new passengers to gradually reduce the subsidy over a long-term period – however the franchise has struggled to increase passenger numbers, a challenge exacerbated by the fallout from the chaotic May 2018 timetable change. Facebook is showing information to help you better understand the … Permanent. [44][45] Between 14 October and 10 November 2018, Northern recorded the worst monthly performance on record, with more trains late than on time. Arriva Rail North's fleet was maintained at Allerton, Botanic Gardens, Heaton, Newton Heath and Neville Hill depots. As ticket machines at Arriva Rail North managed stations did not accept cash, a 'Promise to Pay' notice system (similar to the Permit to Travel ticketing system) was in operation. This article is about the former Northern train operating company. Customers who wished to purchase a ticket at an unmanned station of origin (i.e. Heald Green, Manchester Piccadilly, Manchester Oxford Road. Northern Connect planned future routes and future rolling stock. Page transparency See More. Edge Hill, Wavertree Technology Park, Broad Green, Roby, Huyton. To operate services transferred from the TransPennine Express franchise, four Class 185 units were sublet from that franchise to Northern, with this later reducing to two units. This category has the following 3 subcategories, out of 3 total. Durham Service Update - 14/01/21. In 2016-17 Q1, the first quarter of Northern's operation, timetabled services were 218,350 and recorded station stops were 1,998,326. To provide additional peak time capacity on the Calder Valley Line, one Class 180 unit was sublet from Grand Central to Arriva Rail North per weekday. This subsidy was intended to fall sharply in 2020 to £221 million and by the end of the franchise in 2025 it would only receive £39 million.[64]. Find useful information, the address and the phone number of the local business you are looking for. North East + Customers are advised that Arriva North East services across the region have increased back to their normal levels, similar or identical to their position before the COVID-19 epidemic. [69], On 29 January 2020, it was announced that Arriva would be stripped of the franchise from 1 March 2020, with the franchise to be operated by the government's operator of last resort. search all jobs. [73] Northern would staff some previously unstaffed stations. [12] The franchise was badly affected by the May 2018 timetable fallout and punctuality had struggled to recover. It was confirmed in October 2019 that the Department of Transport were formulating a stabilisation strategy for the franchise which could entail supervising its workings whilst letting Arriva operate the day-to-day services – an arrangement akin to special measures. Arriva Rail North (legal name Arriva Rail North Limited[2]) was a train operating company in Northern England which began operating the Northern franchise on 1 April 2016 and inherited units from the previous operator Northern Rail. This means it gives you more relevant and up-to-date information on service updates and interesting news. Outwood, Wakefield Westgate, Sandal & Agbrigg, Fitzwilliam. One morning peak time service from Hebden Bridge to Leeds, and one return trip in the evening peak, from Monday to Friday. Updated 09 Jan 2021. Services; Map; Vehicles; 1 Blyth to Amble 2 Blyth to Morpeth 6 Newcastle upon Tyne Monument Pilgrim Street - Newcastle upon Tyne Monument Pilgrim Street 35 Newbiggin to Morpeth 43 Morpeth to Newcastle 44 Dinnington to Newcastle 45 Newcastle to Dinnington 46 Newcastle to Featherstone Grove 47 Newcastle … Page Transparency See More. Its trains called at 528 stations, about a quarter of all stations in the country; of these stations 476 were operated by Northern. Due to the extensive nature of the network, it has been split by geographic area. Why have commuters been left to face it alone? [citation needed], Following this announcement, Arriva UK Trains expressed its regret and had adopted the view that 'collective system inability' had rendered the 2015 franchise agreement invalid. AlnwickAshingtonBlythDarlingtonDurhamNewcastleRedcarStocktonWhitby, VDL DB250 / East Lancs Myllennium Lowlander. Join Facebook to connect with Kev Hambel and others you may know. This bus was previously with Arriva London where it carried the fleet number VLW105. [47] Both had pushed the franchise into financial losses and faced[clarification needed] a £282 million government subsidy shortfall which was due to be passed onto the franchise. The Cleethorpes to Barton-on-Humber service was due to be transferred to East Midlands Railway in August 2019 but would not transfer until December 2019 . Shelved due to insufficient capacity through Manchester for an additional Calder Valley service which would require a conflicting move across multiple lines. The UK’s favourite bus company – we don’t stop when it comes to great careers. [97], On 6 February 2019, the RMT announced that following "a guarantee of a conductor on all trains, including the new fleet, for the duration of the current franchise" it had suspended further industrial action on Arriva Rail North, bringing an end to consecutive strikes on Saturdays since 25 August 2018. [63] At the start of the franchise, it was agreed that there would be a taxpayer subsidy of £275m in its first year and £260 in its third year – although Northern had received slightly more due to promised infrastructure improvements which the government had failed to deliver such as platforms 15 and 16 at Manchester Piccadilly which would have created a new path for the franchise to Manchester Airport. [71], Arriva Rail North took over all the services operated by Northern Rail on 1 April 2016[72] and on the same date, services between Manchester Airport and Blackpool North, Manchester Airport and Barrow in Furness and Oxenholme to Windermere from First TransPennine Express.[73]. [59], In June 2019, the operator of last resort (managed by the Department for Transport) conducted due diligence into the franchise believing the both operational and financial performance to be "unsustainable". Class 37/4 locomotives and Mark 2 carriages were hired from Direct Rail Services for Cumbrian Coast line services until December 2018.[73][87]. [66] Grant Shapps, the Transport Secretary, was critical of regular Sunday cancellations given Arriva had committed to legally adhere to ensuring minimum service requirements as part of the franchise agreement. Arriva North East. ", "Castlefield Corridor – Congested Infrastructure Report: Capacity Analysis – System Operator", "Bradford's rail service upgrade is delayed", "Special Cumbrian service to commemorate Class 37s", "Class 68 is coming to Cumbria thanks to Northern and DRS", "Northern offers reassurance to RMT over DCO", "RMT announces further strike action on Arriva Rail North", "Rail strikes: Transport for the North calls on Northern and RMT union to resume talks in row over train guards", "Northern rail plan to remove train guards faces statutory opposition", "RMT offers to suspend Northern Rail action", "RMT Northern Rail action goes ahead this weekend", https://www.bbc.co.uk/news/uk-england-manchester-44848304, https://www.lep.co.uk/business/northern-announces-train-cancellations-this-weekend-1-10106449, https://www.thelancasterandmorecambecitizen.co.uk/news/18072363.planned-train-service-cancellations-across-east-lancashire/, https://www.northwichguardian.co.uk/news/18058431.20-trains-cancelled-mid-cheshire-line-weekend/, https://www.manchestereveningnews.co.uk/news/greater-manchester-news/it-overcrowded-four-people-fainted-17366526, https://www.theguardian.com/business/2019/dec/05/passengers-protest-demand-northern-rail-stripped-franchise, "Northern opens £23m Blackburn depot as part of Great North Rail Project", "New £46m train depot in Wigan will create 20 new jobs", Arriva Rail North Franchise Agreement at gov.uk, Passenger rail franchising in Great Britain, https://en.wikipedia.org/w/index.php?title=Arriva_Rail_North&oldid=999348356, Short description is different from Wikidata, Articles lacking reliable references from June 2019, Wikipedia articles needing clarification from July 2019, Wikipedia articles needing clarification from October 2019, Articles with unsourced statements from January 2020, Articles with unsourced statements from August 2019, Articles needing additional references from February 2020, All articles needing additional references, Official website different in Wikidata and Wikipedia, Creative Commons Attribution-ShareAlike License. On 9 May 2007 it was announced that Arriva North East would take over Stagecoach North East's operations in Darlington, pending Office of Fair Trading approval. [21] They referenced infrastructure upgrades which were reneged upon by the Department for Transport and unworkable timetabling by Network Rail – illustrated by consistent delays on the certain routes. In 2010, Arriva North East invested in major refurbishment work to some of the newer, existing vehicles, with full interior and exterior refurbishment. In 2019-20 Q2, the last full quarter of Northern's operation, timetabled services were 241,949 and recorded station stops were 2,369,610, This page was last edited on 9 January 2021, at 18:53. [10] By 26 August 2007 all Stagecoach Darlington services, drivers and vehicles (except one) were transferred to Arriva North East and the ex Stagecoach fleet was repainted. Loading Jobs.. This is now part of the Arriva North East fleet and has been converted to single-door configuration and has been … Apply. ", "Northern rail to be stripped of franchise, says Grant Shapps", "Troubled rail firm Northern brought under government control", Transformation of rail travel in the north, Stakeholder Briefing Document and Consultation Response, "Arriva chosen to run and expand Northern franchise from next year", "Massive boost to rail services brings Northern Powerhouse to life", East Midlands rail franchise consultation, "Northern launches new business regions – Northern", "Piccadilly Station should get two new platforms – but does 'crass stupidity' mean it might never happen? Arriva Rail North had committed to introducing free Wi-Fi on trains, and new ticketing options including the ability for customers to print their own tickets. Was scheduled to run until 2025 and had an option for an additional Calder Valley service would! Timetables across the North of England. 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